Primary research

Primary research is the simplest (and perhaps most effective) way to come up with data to get a better understanding of the audience for which you’re designing. The purpose of primary research is to validate design ideas and concepts early on in the design process. The data you collect from primary research allows you to design meaningful, user-centered solutions.

Let’s take a look at some examples of primary research:

Interviews

Conducting interviews with individuals or in small groups is a great starting point, and there are many ways to go about it. Depending on your project, you might conduct direct interviews or indirect interviews. Direct interviews are simple question-answer format interviews whereas indirect interviews are set up in a more conversational style. You’ll also have to decide whether you’ll interview people in-person or remotely.

Focus groups

Focus groups are structured, group interviews in which a moderator guides the discussion. As a UI/UX designer, you might consider using this research method when you need to gather user insight quickly.

Usability testing

Once you develop a prototype, you can recruit test participants and conduct usability tests to uncover foundational issues with the product’s user experience and gather user feedback. The idea is to define user goals and turn them into realistic task scenarios that the test participants would have to complete using your prototype.

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