Vagas remotas para brasileiros nos Estados Unidos e Europa

The consultant will develop relationships in the media industry to promote solutions journalism focused on climate change. They will co-host training sessions and create relevant training resources while establishing partnerships with regional institutions.

The Enterprise Customer Success Manager will onboard new customers, coordinate complex projects, and manage a portfolio of customers to identify growth opportunities. They will also serve as customer advocates and collaborate with various teams to enhance customer satisfaction.

Job DescriptionZendesk is seeking an exceptional Zendesk Consultant to become an integral part of our CX Accelerator Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering innovative solutions within a startup-like, agile environment. The ideal candidate will demonstrate readiness and enthusiasm to work on client engagements for 4-6 weeks and be willing to travel where necessary for customer engagementsIn this capacity, the Zendesk Consultant will play a crucial role in revolutionizing customer experiences through optimized Zendesk implementations. Whether your background is rooted in serving as an Assist Consultant, a Professional Services Consultant, or a tech-savvy Customer Success Manager, your customer-centric approach will be essential in completing each engagement, ensuring that clients are empowered and fully satisfied with their transformed Zendesk ecosystems.This role is perfect for someone passionate about transforming customer experiences and ready to take on the challenge of optimizing Zendesk implementations to impactfully transform customer operations and promises both personal and professional growth in a fast-paced and rewarding environment.Key Responsibilities:Client Engagement and Consultation:Collaborate with clients to understand their customer experience objectives and Zendesk platform needs.Lead discovery sessions to identify pain points and opportunities for Zendesk optimization.Provide guidance and actionable insights to clients on best practices for utilizing Zendesk products.Hands-on Zendesk ConfigurationDesign, configure, and implement solutions tailored to client requirements based on Zendesk out-of-the-box configurationsIdentify opportunities for integration of Zendesk with existing client systems and workflowsEngage the necessary technical resources (e.g.: TA) to support any requirements the customer has for consulting on integrations and custom solutions Project ManagementOversee all phases of client engagements, from initial consultation through to solution delivery.Ensure projects are delivered on time, within scope, and meet client expectations.Communicate effectively with clients and internal teams, providing regular updates and addressing any issues that arise.Training And EnablementConduct training sessions and workshops for clients to empower them with the knowledge and skills to manage their Zendesk platforms effectively.Develop and deliver documentation and other resources to support client self-sufficiency.Continuous ImprovementGather and analyze client feedback to drive ongoing product and service enhancements.Stay up-to-date with the latest Zendesk innovations and industry trends to inform client solutions.Travel And On-Site EngagementsBe willing to travel to client sites as needed to facilitate face-to-face engagements and deliver personalized service.Key Requirements:Technical Expertise:Extensive hands-on experience configuring Zendesk products with strong SME knowledge of WEM and/or AIStrong understanding of customer support operations and CRM systems.ExperienceProven track record in roles such as Zendesk Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager.Experience working in an agile, startup-like environment is highly desirable.Communication And Interpersonal SkillsExcellent verbal and written communication skills, with the ability to articulate complex solutions to diverse audiences.Strong relationship-building skills and a customer-centric mindset.Problem-Solving AbilitiesDemonstrated ability to think critically and creatively in solving complex client challenges.Strong analytical and troubleshooting skills.Flexibility And AdaptabilityExperience of travelling for client engagements as neededAbility to adapt to changing client needs and work environmentsWhy Work With Us?We are an exciting new team within Zendesk working in start-up mode, so you get to help build this new working environment with us!We are basing this team on kindness, collaboration, encouragement and supportOur team thrives on helping customers adapt, so they can get value from an ever evolving product, in a dynamic market.This role has you in the centre of Zendesk, interacting with all of the different teams!We believe in long term career growth with phenomenal benefits that support both physical and mental wellbeing.Zendesk is an equal opportunity employer committed to fostering an inclusive and diverse workforcePlease note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The Intelligent Heart Of Customer ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

As a Senior Data Engineer, you will be part of a client team building innovative products. You will work in a fast-paced engineering environment, delivering outstanding results and exciting projects.

You will be responsible for testing, validating, and ensuring the quality of REST APIs. This includes designing and executing test scenarios and collaborating with the automation team.

The Tech Lead will own major features of the Android app, working closely with the design team to deliver high-quality features. They will also maintain and improve reliability metrics for key features and handle critical issues as they arise.

You will own the video content strategy for syndication platforms, focusing on maximizing revenue through video engagement. This includes planning, scripting, editing, and optimizing video content while managing freelancers and tracking performance metrics.

Explore the Nortal experience!🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.Ready to grow with us? 🚀Here’s what we offer you by joining us! Competitive USD salary 💲 – We value your skills and contributions!🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!About the project:At Nortal, we know great talent doesn’t wait for job openings. That’s why we’re building a community of passionate professionals for future opportunities.These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.As a Dynamics F&O Developer, you will lead the conceptualization and delivery of HR solutions in the D365 ecosystem. You will collaborate closely with HR senior stakeholders to understand operations requirements, ensuring designs align with business strategies and deliver robust, user-centric functionality that enhances our HR operational systems.How your day-to-day work will look like:✅ Design, develop, and maintain solutions in Dynamics 365 ERP and Power Platform.✅ Implement, configure, and support key Finance & Operations (F&O) modules, including GL and Billing.✅ Build and optimize automation processes using Power Automate.✅ Develop custom applications and extensions using X++, C#, .Net, and JavaScript.✅ Work with SQL/MSSQL to manage data operations, queries, and integrations. ✅ Collaborate with cross-functional teams to gather requirements, propose solutions, and deliver scalable implementations.✅ Ensure system performance, security, and compliance across projects.This would make you the ideal candidate:✨ Bachelor's Degree in Computer Science, Engineering, or a related field.✨ 5+ Years of experience working with Dynamics 365 ERP (Finance & Operations modules – GL, Billing).✨ Proficiency in X++, C#, .Net; C++.✨ Solid experience with SQL/MSSQL.✨ Knowledge of accounting and financial processes (GL, Billing) within Dynamics 365.✨ Experience with Power Platform (Power Apps, Power Automate).✨ Proficiency in JavaScript for customizations and integrations.✨ Background in ERP customizations, integrations, and automations.✨ Strong knowledge of SQL and data management best practices.✨ Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.What to expect from our Talent Connection process:Sign up: Apply to this position and upload your resume.Profile review: Our team will review your profile and keep it in our talent database.Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.Knowing you better: We'd love to discuss your experience in an interview with our recruiters.Notification: When a suitable position opens, we’ll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.Transparency: This process is direct and without intermediaries.🎯 At Nortal, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.Let’s work together to shape the future of technology!🧑 💻 Apply now!

The Retail Marketing Strategist will manage Amazon and retail PPC advertising campaigns, focusing on execution, performance, and growth. Responsibilities include optimizing campaigns, analyzing performance data, and maintaining communication with clients.

The Pharmacovigilance Associate will monitor and ensure the safety of pharmaceutical products by collecting, analyzing, and reporting adverse event information. This role involves collaborating with cross-functional teams and maintaining knowledge of pharmacovigilance regulations.

The Payroll Business Operations Specialist leads and delivers medium to large-scale projects within the payroll domain, managing end-to-end projects and coordinating with cross-functional teams. They are responsible for performing impact analysis, risk assessments, and identifying process gaps to drive efficiency and maintain compliance.

The Software Engineer III is responsible for developing solutions that positively impact clients by transforming market needs into tangible software products. They will also assist in technical investigations and contribute to the evolution of junior team members.

This position is a remote position to work with US clients from Latin America Only.We offer:100% Remote Work$30 USD per hourTitle: Organizational Change Management (OCM) Lead with SAP S/4 ProgramJob Summary:We are hiring an Organizational Change Management (OCM) Lead for the LATAM region to support a global SAP S/4 implementation. This role is ideal for someone who can localize a global change strategy into actionable regional adoption activities. You’ll ensure readiness, training, and adoption across LATAM while working closely with the Global OCM Lead, and partner firms.Requirements:8–10 years of OCM experience, ideally with SAP deployments in LATAM.Prosci or equivalent certification.Experience in resistance management and tracking adoption outcomes.Strong facilitation, communication, and cross-cultural collaboration skills.Ability to navigate global program structures involving multiple consulting firms.

The Sales Manager is responsible for managing large accounts and achieving sales goals through effective customer management. This includes planning, managing investments, and growing relationships with partners for revenue growth.

As a QA Engineer, you will participate in Scrum ceremonies and work closely with teams to define test strategies. You will design, develop, and maintain functional conformance tests for Open Finance APIs.

The analyst will be responsible for managing influencer marketing campaigns, including influencer curation, contract management, and content approval. They will also analyze performance metrics and monitor social media trends to create engaging content.

As a Senior Unity Client Engineer, you will own game features and apply your creativity throughout the entire development lifecycle. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components.

About RemoteRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!What this job can offer youAs a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.At Remote, we're embarking on an exhilarating journey in the global employment landscape, and we invite you to be a pivotal part of it as the Manager of Lifecycle, Employee Relations & Transitions within our esteemed Lifecycle Operations team.What You BringExperience in Human Resources, Operations and/or Employee Relations roles with experience as a People Manager.Preferred qualifications include tertiary degrees in HR, labour relations, or employment law; A strong requirement for this role is advanced expertise encompassing various HR aspects, such as business partnering, employee relations, performance management, and a thorough understanding of local employment laws.Demonstrated experience and knowledge of global HR practices, employment laws, and regulations working across multiple countries, with significant exposure to complex involuntary employee exits and employee relations matters.Understanding of progressive discipline processes, workplace investigation principles, and effective coordination of employee relations resources.Proven success in leadership awareness, team engagement, and goal delivery through effective communication, influencing, and relationship-building skills across a culturally diverse and distributed team.Excellent interpersonal skills that transcend potential cultural and language barriers, with strong emotional intelligence, and the ability to build trust and rapport, and influence senior leaders, members of management, clients and employees at all levels within the company.Excellent verbal, analytical and written communication skills, with the ability to articulate complex ideas in a clear and concise manner.Consistently exhibits high levels of discretion, integrity, professionalism, and confidentiality by adhering to Remote's core values: Care, Innovation, Intensity, Transparency and Excellence.An agile, resilient and customer-centred approach to working in a dynamic, ever-changing organizational environment, with a high tolerance for ambiguity and motivation.Cultural awareness and sensitivity: ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team.Exposure to working in a start-up environment is highly desirable; enjoys and understands the need to work largely asynchronously.Proven experience in anticipating, identifying, understanding and analyzing complex business and culture issues, with the ability to manage these to complete resolution, and translate them into critical business strategies and initiativesKey ResponsibilitiesAct as a primary point of contact for clients, delivering client focused legal, human resources, and advisory supportPartner closely with Operations teams to ensure seamless collaboration and high quality outcomes for clientsLead and manage a team of Employee Lifecycle Specialists, providing hands on coaching, mentorship, and performance guidanceOversee voluntary and non voluntary terminations across multiple countries, including complex and sensitive casesGuide and support the team in delivering first level employee relations support to clientsPersonally manage and advise on complex employee lifecycle and employee relations cases to ensure best in class serviceChampion a client centric approach and consistently raise the bar on quality, consistency, and professionalismPracticalsYou'll report to: Senior Manager Employee Lifecycle, Employee Relations & TransitionsTeam: Lifecycle, Employee Relations & TransitionsLocation: EMEAStart date: As soon as possibleApplication processInterview with recruiterAsync assessmentInterview with future managerInterview with peers (no managers present)Interview with executiveBar Raiser InterviewPrior employment verification checkRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$43,150—$97,100 USDBenefitsOur full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:work from anywhereflexible paid time offflexible working hours (we are async)16 weeks paid parental leavemental health support servicesstock optionslearning budgethome office budget & IT equipmentbudget for local in-person social events or co-working spacesHow You’ll Plan Your Day (and Life)We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.If that sounds like something you want, apply now!How To ApplyPlease fill out the form below and upload your CV with a PDF format.We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.Please note we accept applications on an ongoing basis.

The Account Executive role involves simplifying health care for individuals, families, and communities. The position is part of a team dedicated to creating a connected and compassionate health experience.

You will report to the Senior Manager Software Development and be responsible for the installation and configuration of Ascendon products, along with troubleshooting assistance. Additionally, you will monitor the performance of Ascendon solutions and suggest proactive remediation measures.