Exploratory research is usually conducted at the start of the design process with a purpose to help designers understand the problem they’re trying to solve. As such, it focuses on gathering a thorough understanding of the end user’s needs and goals.

In the Define the Problem stage of the design thinking process, you can use exploratory research techniques to develop a design hypothesis and validate it with the product’s intended user base. By doing so, you’ll be in a better position to make hypothesis-driven design decisions throughout the design process.

You can validate your hypothesis by running experiments. Here are some of the ways you can validate your assumptions depending on where you are in the design process:

• Conducting interviews and surveys
• Organizing focus groups
• Conducting usability tests
• Running various A/B tests

Essentially, you’re combining exploratory research and primary research techniques to define the problem accurately. You can do this by asking questions that encourage interview participants to explore different design concepts and think outside the box.

Before you begin collecting data, remember to write down the experiment you’re running and define the outcomes that validate your design hypothesis. After doing exploratory research, you should have enough data to begin designing a solution.