There are many types of usability testing to evaluate how your customers experience your website. Which test you use will depend on the purpose and goals of your research.While web analytics provides an insight into various interactions on your website, it doesn’t delve deeper into the bug testing process. The more methods and techniques you use to gather evidence, the more likely you will be able to identify and solve your problems:

• Moderated In-Person
• Moderated Remote
• Unmoderated Remote
• Problem Discovery
• Benchmark
• Eye Tracking
• Learnability