Vagas remotas para brasileiros nos Estados Unidos e Europa

• We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).• Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users.• Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.

• We are looking for an ANALYST, who can help us in solving a diverse range of tasks, including conducting industry research, creating financial analyses, and developing parsers and infrastructure scripts.• Collecting the necessary information about trading conditions on different exchanges• Creating financial analyses• Providing analytical reports and industry research upon request from other teams• Writing parsers and infrastructure scripts

• Test and review chat agents and other sales solutions for QA.• Work with Technical Account Managers to customize chat agent behavior and responses.• Collect feedback to improve chat agents and sales technologies.• Create documentation for chat agents including setup, capabilities, and troubleshooting guides.• Estimate, prioritize, plan and coordinate testing activities.• Design and improve test processes and set up test environments.• Other duties as assigned

• Collaborate with operations team to understand user needs and create solutions• Support customers in designing studies that answer critical research questions• Monitor progress for timely delivery of survey launches• Troubleshoot issues and implement changes as necessary

• As a designer, your primary focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces.• Your design skills will play a vital role in turning ideas into tangible products that our development team will bring to life.

• Support translation processes for conflict-related documents within ACLED• Translations expected in various languages, including French, Spanish, Arabic, Amharic, Italian, Portuguese• Build a pipeline of translators for ACLED

•Workana is the largest remote work platform for talents in Latin America.•Our new segment Workana Premium focuses on matching exceptional professionals with leading companies.•Join our team as a Technical Recruiter.•Play a critical role in identifying, attracting, and hiring top technical talent.•Work closely with clients to understand their needs and deliver exceptional candidates.•The job is fully remote.•Location: LATAM, Central America, Mexico.•Collaborate with clients to identify recruitment needs and job requirements.•Develop strategic sourcing strategies to attract top talent.•Screen resumes and applications to shortlist qualified candidates.•Conduct initial interviews to assess candidates' skills and cultural fit.•Manage the end-to-end recruitment process.•Build and maintain a talent pipeline for future needs.•Stay updated on industry trends and recruitment practices.•Foster relationships with candidates to ensure a positive experience.

• Provide exceptional remote-based support for mission-critical Oracle Database software• Research, troubleshoot, and support of multiple client architectures• Develop, test, and deliver fixes for serious issues in complex environments• Collaborate with team members in a virtual team environment

• We are looking for a Technical Support Engineer to join our APAC team.• You will support developers using LI.FI’s SDKs and APIs, helping them troubleshoot and resolve issues while ensuring a smooth integration process.• The role requires close collaboration with our engineering and product teams to resolve technical challenges and continuously improve our platform.• Please note that you must be located in the APAC region. Your application will not be considered if you're outside of this region.

• Serve as the initial point of contact for end-user technical support requests via phone, email, chat or ticketing system.• Diagnose and troubleshoot issues on Strive PAM and customer facing applications.• Provide guidance and assistance to end-users on IT-related inquiries, including system configurations.• Escalate unresolved issues to Level 2 support or other IT teams, ensuring timely resolution and effective communication with end-users.• Document and track support tickets, resolutions, and troubleshooting steps in the IT service management system.• Assist with user account management tasks, including account provisioning, permissions management, and access control.• Collaborate with system administrators and network engineers to perform routine maintenance tasks, software updates, and system upgrades.• Contribute to the development and maintenance of IT documentation, knowledge base articles, and standard operating procedures.• Participate in IT projects and initiatives, such as system migrations, hardware deployments, and software rollouts.• Stay informed about emerging technologies, industry trends, and best practices in IT support and service delivery.