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• As a Staff Software Engineer on the Integrations team, you will contribute significantly to developing software that seamlessly integrates with Microsoft Exchange. Your role will involve working with REST APIs, Microsoft Exchange Web Services (EWS) APIs, and Microsoft Graph APIs to create scalable services.• Build and test new designs, formulations, materials, or systems to ensure compliance with quality and performance standards.• Design, develop, and maintain high-quality software applications using Java.• Develop new applications and services.• Conduct comprehensive testing of new applications and services across various environments.• Monitor and enhance the performance and reliability of the platform.• Understand and interpret architectural diagrams and system architecture.
• The NOC Engineer is responsible for supporting new and existing ISP/MSP business customers.• You will work on supporting business data circuits, SDWAN Networks, VoIP services, VPNs, Managed Routers, Firewalls.• You will learn, design and deliver various custom-managed services.
• Daily Workflow Management: Organize and batch incoming data related to jobs, technician schedules, and completed tasks to ensure smooth operations. Maintain accurate daily job cost reports, cross-check for discrepancies, and flag any issues for further review to ensure data integrity and timely delivery.• Reporting & Analysis: Identify and report on critical job metrics such as $0 jobs, jobs below margin thresholds, and high-value jobs. Monitor unused labor by technician, suggest optimization opportunities, and perform performance analysis to track key metrics like GM by technician. Provide weekly trend reports, including data on lead sources, booking rates, and average order value (AOV) by technician.• Administrative Support: Take ownership of repetitive tasks such as data entry, report generation, and communication with team members. Automate and streamline processes where possible to enhance efficiency. Create and send daily/weekly reports summarizing performance metrics and progress to leadership, while also alerting team members about issues like low-margin jobs and updating job cost data in Service Titan.• Operational Efficiency Support: Track and monitor outliers in job performance, including low-margin jobs and missed upsell opportunities, to optimize operations. Analyze labor efficiency and provide actionable suggestions for improvement. Ensure that all relevant data is updated, accessible, and aligned with business objectives, collaborating with the team to improve data collection and decision-making processes.• Service Titan Management: Manage and update job cost entries in Service Titan, ensuring all data is accurate and current. Utilize Service Titan to track technician performance, identify inefficiencies, and update job-related data, including labor and material costs, for reporting purposes.• Industry Knowledge in Plumbing (Preferred): Leverage basic plumbing knowledge to accurately interpret job metrics, understand material usage, and ensure accurate cost reporting. This industry expertise will be critical in assessing job performance, identifying inefficiencies, and making data-driven recommendations specific to plumbing tasks.
• Off-Work is looking for a full-time, remote, Senior Graphic Designer.• You are a talented designer with a keen eye for creating visually compelling and on-brand designs across various platforms.• You excel at developing fresh, interesting, and engaging layouts for web, event displays, emails, presentations, pitch decks, and marketing collateral.• Your expertise lies in adhering to brand guidelines and high standards, ensuring that every design is meticulously reviewed for errors before being shared with the team.• You are proactive in suggesting creative content and designs, based on a solid understanding of client objectives.• Your ability to deliver design adaptations and assets that meet technical specifications is crucial.• You stay updated with industry trends and best practices, applying these insights to enhance your designs across all clients.
Just Global:• At Just Global we live and breathe B2B and believe in igniting B2B relationships.• Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work.• We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue.• The Manager, Lead Generation is accountable for managing the development of lead generation strategy and ongoing optimizations for select group of accounts.• In addition, at the time of execution, this role is responsible for overseeing the process of getting the campaign live and running correctly following all internal standards and processes.• With the support of the Associate Director or Supervisor, Lead Generation, this role drives the translation of lead generation strategies into media plans and leads the day-to-day activation of plans across all partners for select group of accounts.• Develop client lead generation strategies, integrating lead generation campaigns into clients’ overall media plan and strategy.• Develop campaign goal projections/forecasting based on historical performance and future campaign initiatives.• Troubleshoot issues/concerns and work with lead generation partners to resolve as needed.• Deliver effective campaign maintenance and optimizations.• Own regular lead and budget pacing and monitoring for live campaigns to ensure accurate spend delivery.• Produce and analyze weekly, monthly, and quarterly campaign reports measuring performance and effectiveness of lead generation campaigns.• Maintain quality control while ensuring projects and campaigns are executed completely, correctly, accurately, and efficiently for clients.• Execute successful lead delivery processes.• Collaborate with the wider media team on planning and monthly actualizations.• Ensure tactics and vendors utilized are GDPR compliant and ensure all internal processes and procedures are followed, including those specific to certain clients based on their own contractual agreements.• Lead ongoing lead generation partner communication.• Own and foster growth in the relationships with agency partners, where applicable.• Deliver quality leads to interact with our clients’ products and services.• Discover and deliver new and innovative partners and solutions to executing lead generation campaigns based on specific client business issues and challenges.• Collaborate with client service and media leads to ensure strong senior client relationships on select group of accounts.• Keep current with industry trends, ongoing partner evolutions, and solution innovation as it pertains to lead generation programs across select group of accounts.• Core understanding and knowledge across lead generation media landscape including leading ad tech platforms.• Participate and contribute to agency thought leadership initiatives, as applicable.• Work closely with junior team members to manage programs and day-to-day functions.• Support internal training and development initiatives specific to agency media operations.• Agency knowledge.• B2B Marketing – Client Knowledge.• B2B Marketing – Industry.• B2B Marketing – Lead Generation.• B2B Marketing – Media Activation.• B2B Marketing – Media Planning.• B2B Marketing – Vendor landscape.• Active listening.• Challenge mediocrity.• Commercially astute.• Eye for detail.• Microsoft Excel.• Organized.• Other platforms: Asana, Basis, Nexelus.• Presentation skills.• Prioritizing.• Problem-solving.• Solutions-oriented.• Stakeholder management.• Upwards management.• 3+ years experience in a digital marketing environment, agency and/or client experience.
• Partnering with business end-users to translate business needs into requirements and recommend and implement appropriate configurations, business rules, and business process workflows in HRIS and supporting applications• Partnering with HR team members to identify currently manual processes that can be automated• Coordinating with HR stakeholders to ensure the HRIS meets their business requirements• Conducting audits on a scheduled basis to ensure that complete and accurate information is maintained in HRIS and Power BI• Maintaining and updating documentation for all processes within HRIS and training users on HRIS• Planning and executing regular HRIS system testing with HR users and IT• Overseeing MSS/ESS transactions and escalating any issues or errors within the system• Generating standard and custom reports from HRIS and Power BI, including Headcount and Workforce metrics, and creating ad hoc queries• Building new reporting capabilities in Power BI• Analyzing data to identify trends within the company and consolidating findings to make it easily presentable• Serving as a liaison between HR and IT personnel when resolving functionality problems• Adapting to evolving HR systems environment
• 99x Americas is looking for an AI Engineer specializing in NLP and Computer Vision.• Spearhead innovative AI solutions to enhance product features and drive business insights.• Build intelligent systems that interpret and process complex data from various sources.• Responsibilities include prompt engineering, embedding models development, and model evaluation.
• Senior Machine Learning Engineer at Kayzen, part of the machine learning engineering team bridging the gap between machine learning and ad systems engineering.• Create solutions to streamline model experimentation and deployment processes.• Maintain and enhance model monitoring capabilities to ensure optimal performance in production.• Partner with data scientists to develop new models and research novel methods.• Develop and productionalize model creation pipelines for ML models in bare-metal and cloud environments.• Propose and lead projects to continuously improve machine learning capabilities.• Contribute to a culture of continuous learning and improvement within the team.• Promote and implement software engineering best practices to ensure reliability, maintainability, and scalability.
• We are seeking an experienced Machine Learning Engineer to join our growing team.• Serve as ML SME on client projects as needed.• Design ML systems and research ML algorithms and tools.• Select appropriate datasets and run ML tests and experiments.• Perform statistical analysis and fine-tuning using test results. • Train and retrain systems when necessary.• Extend existing ML libraries and frameworks.• Stay current with emerging technologies and ML best practices to continuously improve our methodologies and tools.
• Employment Type: Full-Time• Working Hours: EST Time Zone• About Pavago: We are a fast-growing company looking for an Operations Manager to join our client’s team. This role will focus on managing day-to-day operations ensuring smooth workflows and timely resolution of issues. The ideal candidate will be detail-oriented, with a customer service mindset and an ability to manage both internal and external communications effectively. If you’re a problem-solver who enjoys balancing multiple tasks and supporting both clients and employees, we’d love to hear from you!• Key Responsibilities: • Client Operations: Act as the first point of contact for clients, handling inquiries and resolving issues promptly. This includes managing service changes, cancellations, and addressing any concerns or requests from clients. You’ll use an app called Swept to view and respond to messages from clients, ensuring that all their needs are met in a timely manner.• Employee Operations: Assist in managing employee-related inquiries, particularly during the onboarding process. This includes posting job ads, sending out new hire packets, and supporting the Operations Manager with the onboarding process. Although the role won’t involve conducting interviews, you will play a key role in getting new hires set up with the materials and information they need.• Payroll Management: Review employee hours in the Swept app, ensuring that all time worked is accurately recorded. You will submit this data for payroll processing and work with the Operations Manager to ensure that payroll is completed correctly and submitted on time.• New Hire Onboarding: Support the onboarding process by sending out necessary materials to new hires, answering questions about company policies, and assisting with documentation and training coordination. This role will be instrumental in ensuring new hires are integrated smoothly into the team.• Administrative Support: Handle administrative tasks related to client and employee management, including preparing documents, one-pagers, and assisting with any operational needs that arise. You’ll also support general office tasks and ensure that all operations are running efficiently.• Email and Communication Management: Write clear, professional, and empathetic emails to clients and employees. The ability to communicate in a helpful and friendly tone is crucial, especially in addressing customer service issues and guiding new hires through their onboarding.• What Makes You a Perfect Fit: • Detail-Oriented: Strong attention to detail is essential, especially when managing payroll, reviewing employee hours, and assisting with administrative tasks.• Customer Service Mindset: You should enjoy working directly with clients, resolving issues, and providing exceptional customer service. Your communication should be clear and empathetic, always focused on helping clients and employees.• Administrative Skills: Experience with administrative tasks, such as managing payroll, handling new hire documentation, and supporting the onboarding process, is essential. You should be comfortable using basic software tools for these tasks.• Excellent Communication: Strong written communication skills are essential, particularly for crafting clear and professional emails to clients and employees. Your ability to write effectively will be crucial in providing top-notch customer service.• Organized and Efficient: You will need to balance multiple tasks and priorities, from managing client inquiries to supporting payroll and employee onboarding. The ability to stay organized and keep track of various responsibilities is critical to success in this role.• Adaptable: While the core responsibilities of the role are defined, you should be flexible and comfortable handling any operational needs that arise. As a key player in daily operations, you’ll need to adapt quickly to changing priorities.• Required Skills & Tools: • Customer Service: Experience handling client inquiries and resolving issues, especially in a service-based environment.• Administrative Skills: Proficient with basic office tools and software for managing payroll, onboarding, and communication (training will be provided for specific platforms like Swept).• Payroll Management: Familiarity with payroll systems or the ability to quickly learn the tools and processes required for reviewing employee hours and submitting payroll.• Communication Tools: Experience with email and messaging platforms, particularly for customer service interactions. You should be comfortable writing emails that are clear, professional, and customer-friendly.• What Does a Typical Day Look Like? A typical day in this role involves responding to client messages and service requests, handling any issues that come up, and assisting with employee onboarding tasks. You’ll also review employee hours in the Swept app to ensure accurate payroll processing, and help prepare any administrative documents needed for day-to-day operations. Throughout the day, you’ll be managing both customer service tasks and internal operations, making sure that both clients and employees are satisfied and that everything runs smoothly.• Ready to Apply? If you have a passion for operations, enjoy helping both clients and employees, and thrive in a detail-oriented environment, we’d love to hear from you! Apply now to join our client’s team as an Operations Manager and keep things running efficiently and effectively.
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